Your Privacy

Privacy Policy

How Sunrise Hearing Centers collects, uses, and protects your information.

DRAFT — ATTORNEY REVIEW REQUIRED. This document is a working draft prepared for review by licensed Arizona counsel. It must not be published until reviewed, revised as needed, and approved.

Effective date: [DATE] · Last updated: [DATE]

1. Who We Are

Sunrise Hearing Centers ("we," "us") operates hearing care clinics in Arizona and the website sunrisehearingcenters.com. This policy describes how we handle information collected through our website and in the course of providing services.

2. Information We Collect

Contact information you provide through our callback form, email, or phone: name, phone number, email address, and message contents.
Appointment and patient information collected in the course of care, which is maintained under applicable healthcare privacy standards and our clinical record policies.
Website usage data such as pages visited and device type, collected through standard analytics tools [specify: e.g., Google Analytics 4] using cookies or similar technologies.

3. How We Use Information

To respond to your inquiries and return requested calls
To schedule and provide hearing care services
To send appointment reminders and service communications
To improve our website and services
To comply with legal and regulatory obligations, including Arizona hearing aid dispensing record-retention requirements

4. What We Don't Do

We do not sell your personal information.
We do not share your information with third parties for their own marketing.
We do not send marketing communications without an opt-out mechanism.

5. Health Information

Clinical records created in the course of your care are maintained in accordance with applicable federal and Arizona law, including record-retention requirements under Arizona hearing aid dispensing regulations. [Attorney: confirm HIPAA covered-entity status and insert appropriate HIPAA Notice of Privacy Practices reference or standalone NPP.]

6. Cookies & Analytics

Our website uses cookies for basic functionality and analytics. You can control cookies through your browser settings. [Attorney: expand if remarketing/advertising pixels are added.]

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may request access to, correction of, or deletion of your contact information by emailing hello@sunrisehearingcenters.com. Clinical records are subject to retention requirements and may not be deletable during the required retention period.

9. Children

Our website and services are directed to adults. We do not knowingly collect information from children under 13 through our website.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date reflects the most recent version.

11. Contact

Questions about this policy: hello@sunrisehearingcenters.com or (480) 555-0100.

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